Synopsis Tricia Monet A Young Professional With A...

Synopsis: Tricia Monet is a young professional with a bachelor’s degree in accounting. After college, Tricia worked in an accounting firm, but she determined that she enjoyed interacting with people more than numbers. When she moved to Sioux City, Tricia applied and interviewed for an assistant director position at Personal Reflections in the local mall. Despite having no supervisory or managerial experience, Personal Reflections quickly offered the job to Tricia, and she accepted the offer a few days later. During the two-week training, Tricia initially thought the people were helpful, and she learned a lot from the class. After the initial training, the company provided little support and guidance for their store directors. Tricia began working at the Sioux City store where she discovered the store director, Heather Munson, resented that she was not included in the hiring decisions. This store consistently failed to meet its sales goals, and the store was messy and disorganized. When Tricia tried to organize the store, Heather yelled at her for doing tasks that she did not assign. Tricia was unhappy with the situation, but Heather suddenly went on disability leave before she quit. Tricia became the acting director with a month of experience. She welcomed the challenge and set out to improve the store, while the district manager hired Amy, Lori, and Tammy as the assistant directors. Over the first month, Tricia and the assistant managers got along, and they were